{Finds} We need a post-industrial model for metrics

Measuring nothing (with great accuracy) – Seth Godin

“We keep coming up with new things to measure (like processor speed, heat output, column inches) but it’s pretty rare that those measurements are actually a proxy for the impact or quality we care about. It takes a lot of guts to stop measuring things that are measurable, and even more guts to create things that don’t measure well by conventional means.”

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